The world of IT and BPO has always been colliding and the two workspaces have always been complimentary to each other. The changing market dynamics demands customers looking for a one-stop solution for their IT outsourcing as well as BPO needs. The underlying objective therefore is to maximize the long-term benefits of the BPO & IT operations, resulting in a comprehensive business transformation & optimization.
We at KPIT Cummins follow a converged approach for IT and BPO with the intent of giving utmost benefit to our customers by designing an end to end solution. The diagram below describes how a cohesive approach helps in Business Process Optimization resulting in higher efficiencies and gain.
KPIT Cummins has the IT/BPO operations working in tandem so as to provide the entire spectrum of solutions for our customers at reduced costs and with greater efficiencies.
Our service offerings under BPO/ KPO domain can be listed as:
Skills & Rules Based
- Finance and Accounting
- Human Resource Managed Services
- Transactions Processing
- Services in Insurance and Insurance Brokerage
Technology Based Services
- Network Operation Center
- Enterprise Software Support
Knowledge Based Services
- Risk Management and Compliance Services
- Business Intelligence** and Data Analytics
- Business Process Transformation Services
** Business Intelligence is a technology offering as well.
For details on each of the services, please visit http://www.kpitcumminsgbs.com/